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Documents

Here are the documents that will be useful for your volunteering

Help resources

References are essential when supporting self-help workers. The list of suggested help resources depending on the situation is available here:

Member training

Here is the document that is currently being used for member training.

Reference document

Here is the document that explains all the content that was presented at the member training. It contains all the resources and references. Use it to help you during your mutual aid!

Follow-up procedures

Here is a document that gives you guides on how to approach your peers and follow up.

Blank twinning form

Here is the pairing form to fill out to help you follow up. One file per pairing. It must be completed at the end of each pairing and will be used for management and statistical purposes.

Glossary

Here is the glossary of terms relevant to alternative communities. You can sort by category or alphabetically, depending on your need.

Reverse pairing procedure

Here is the procedure that is used in the situation where the person being helped asks to be paired with a person in the opposite role.

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